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General Info.

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Car Park:

Parking fees are dependant upon entry and exit times and the approximate cost for overnight parking, for people visiting the reef is between $35 – $40. (Generally, this means a passenger takes the morning ferry out to an island, stays overnight, and then returns on the afternoon ferry back to Cairns).

Please see the parking rates below.

0 – 2 hrs…………………………………Free
2 – 3 hrs…………………………………$4.00
3 – 4 hrs…………………………………$5.00
4 – 5 hrs…………………………………$6.00
5 – 6 hrs…………………………………$7.00
6 – 7 hrs…………………………………$8.00
7 – 8 hrs…………………………………$9.00
8-11 hrs…………………………………$11.00
All day…………………………………..$15.00

Overnight: 10pm to 6am + daily fees
$9.00
Early bird: in by 9 am, out between 4 to 6 pm
$10.00
Lost ticket fee:
$50

Height Restrictions: 1.9M


Contact Information:

Ruby Porter
Administration Coordinator
admin@thepier.com.au
(07) 4052 7749

Ellen Taiapa
Marketing Manager
ellen.taiapa@shangri-la.com

Renee Johnston
Pier Centre Manager
renee.johnston@shangri-la.com

Street Address:

The Pier, Cairns
Shangri-La Executive Centre
Mezzanine Level
1 Pierpoint Road
Cairns QLD 4870

Postal Address:

The Pier, Cairns
Shangri-La Executive Centre
PO BOX 7170
Cairns QLD 4870


Floor Plan:


Leasing: For more information regarding leasing and inquiries, click HERE.


Opening Hours:

Retail Trading Hours
Monday to Saturday 10 am to 5 pm
Sunday   10.00 to 4 pm

Restaurant Trading Hours:
From breakfast at dawn to leisurely lunches; sunset dining to midnight munchies, there is always something available at The Pier, from 6.30 am til’ late!  Individual restaurant, café, and bar trading times vary. To contact an outlet, enter HERE

Extended Trading Hours:
Are you taking a tour and forgotten your swimsuit? Do you need a last minute souvenir? Some shops open before 10 am, and close as late as 7 pm! To contact an outlet – enter HERE